Frequently Asked Questions
- How can I watch this Event? Computer Requirements:
- How can I watch this on my mobile device?
- How do I know if there is audio?
- How can I test my computer to make sure I can watch the live event?
- How do I know captions will be provided?
- Want to watch on Silverlight ?
- Why is the live webcast constantly buffering
- I don't see anything, who can I contact?
We are currently testing new streaming site (by WOWZA) for Windows, Mac OS X and Linux.
Click Here to watch the live event.
Mac OS X: Silverlight or Flip4Mac plugin
Linux (Ubuntu, Linux Mint): Select "Watch in Windows Media" (video plugin should setup and play automatically)
We are currently testing new streaming site (by WOWZA) for Apple iOS and Google Android 4+ devices:
Click Here to watch the live event.
Note for Android Users: Live streaming video works best with Android 4 and higher. If you have older versions, you may be able to watch live video with an app called 'MX Player', available via Google Play store in your Android device. Direct link here After installing, go back to the same streaming video page that you want to watch. The web browser on your device should be able to use MX Player automatically. If web browser doesn't do that, then you will need to close the browser and start MX Player. Select "Network Stream" and type in: mms://winmedia3.gallaudet.edu/live2
The audio icon will be display at the bottom of the page: !["Icon]("http://webcast.gallaudet.edu/webcast/photos/audio_icon.jpg"){kind=icon}
, if you do not see the icon, Audio will not be provided.
Please visit our 24/7 BisonTV (http://bisontv.gallaudet.edu) streaming site in sliverlight. If you can see their stream right now, then you will be able to see the live webcast when it begins. If you are not able to see their stream, please contact video.services@gallaudet.edu and we will do our best to resolve your issue as soon as we can.
The caption icon will be display at the bottom of the page: if you do not see it, captions will not be provided. The captions will be embedded on the page once the event begins. You have the options to open another windows to view it.
We are trying out this new option of watching live streaming video from Gallaudet by using Microsoft's Silverlight. Please bear with us and we welcome your feedback on your experience. Email us at video.services@gallaudet.edu.
*Note: we will not be able to address problems during the broadcast but your feedback will be useful for future broadcasts.
From your Window/Apple Computer - Make sure you are running the latest Silverlight-compatible Windows operating system and browser.
Microsoft Silverlight Download: http://www.microsoft.com/silverlight/
What is Buffering
When video is streamed to your computer via media software such as Silverlight or Windows Media Player, the software attempts to download the video faster than it plays. The extra video is called a "buffer." If the video stream stalls for any reason, the extra buffered video is shown. Usually, the buffered video lasts long enough for the video stream to continue normally.
Internet Connection Problems Can Cause Buffering Problems
A slow Internet connection can lead to buffering issues. In order for media software to create a buffer, it must be able to download the video faster than it is playing. A slow Internet connection may not be capable of this requirement.
Why is my WIFI Buffering or Disconnecting
If you watch an online video using a slow internet connection, you may experience interruptions and buffering. The internet speed or in-home connection speed refers to how much data — in this case, the streaming of photo, music and movie files. It all depends on the network infrastructure at workplace or home network.
Background Downloads Can Cause Buffering Problems
Background downloads can prevent a buffer from being created because they cause a drain on bandwidth. The more bandwidth that's available, the easier Windows Media Player can create a video buffer.
Server Side Issues Can Cause Buffering Problems
Sometimes, buffering problems are not the fault of the Silverlight and Windows Media Player Server. For example, the server streaming the video may be experience a high number of visitors attempting to view the video. In this case, the external server has no bandwidth to allow Windows Media Player to download fast enough to create a buffer.
